Confidentiality & security
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Every order comes with an NDA signed by Caption Easy, and everyone who works on your film is bound by confidentiality. We delete your film 7 days after delivery and keep only the files we delivered, so we can make revisions. We name a film in our credits only after its public release. That's how we've worked for 12+ years and 1,000+ films and TV episodes.
What our NDA says
- What it covers: the film, footage, audio, scripts and other non-public materials you send us for your order.
- How we use them: only to complete your order, including revisions and support for that order. We never sell them or make them public, and we protect them with at least reasonable care.
- Who may see them: our team, contractors and service providers who need them for your order and are bound by confidentiality; anyone you ask us to deliver to, such as a distributor, lab or platform; and anyone the law requires, in which case we tell you first where the law allows.
- Deletion: we delete your film and its media within 7 days after delivery, or when you cancel. We keep the files we delivered and our order records, for revisions and business records. Anything we keep stays confidential.
- Credits: after your film's public release, we may say we worked on it, for example in our credits.
- How long it lasts: until your film's public release, or two years from the NDA's date, whichever comes first.
- Liability: limited to the amount you paid for the order.
- Law: the laws of the State of Georgia, USA.
Using your own NDA?
Send it with your order and we'll review it. If we both sign your NDA for the film, it applies instead of ours.
Your video link and password
Share your film as a link when you order. If the link has a password, we ask for it on the next page, once your order is placed, or you can reply to our confirmation email with it.
A password you add there is stored encrypted and kept separate from your link: the link comes to our production team with your order, the password on its own. It is erased when your film is deleted, 7 days after delivery.
Confidentiality & security
12+ years, 1,000+ films.
- An NDA signed by Caption Easy comes with every order.
- Everyone who works on your film is bound by confidentiality.
- Your film is deleted 7 days after delivery.